Privacy Policy | OUR CHOICE Circular Fashion

At OUR CHOICE Circular Fashion, protecting your personal data is our priority. We handle your information securely and responsibly, fully complying with GDPR regulations. If you have questions about our products, please visit our FAQ page. This Privacy Policy explains how we collect, use, and protect your data to enhance your experience with our sustainable footwear and circular fashion initiatives.

For questions, please contact us at info@ourchoice.eco.

How We Use Your Personal Information

We process your personal data for:

Delivering orders efficiently: To ship and track your purchases.
Improving customer communication: Sending updates on orders and deliveries.
Enhancing your experience: Analyzing usage to improve website functionality.
Protecting your security: Preventing fraud and ensuring safe online transactions.
Sending tailored updates: If subscribed, receive newsletters and product offers.

Your Contact Details: Why and How We Use Them

For Delivery:
- Your name, address, and email ensure smooth delivery of your orders.
For Communication:
- Receive order confirmations, shipping updates, and responses to inquiries.
For Fraud Prevention:
- Your contact details help identify suspicious activity.
For Marketing (Optional):
- Emails about product updates, sales, or new launches (only with your consent).

How We Handle Your Payment Information

Your financial security is a top priority.
Who Processes Payments?
All payment transactions are securely processed by Swedbank.
What We Don’t Do:
OUR CHOICE Circular Fashion does not store or access your payment information.

How We Use Your Contact History

Customer Service:
We use your contact history to provide efficient customer support and resolve any issues.
Follow-Up Assistance:
It ensures we can handle your queries effectively and provide helpful follow-ups.

How We Use Your Buying History

Returns and Exchanges:
Your purchase history helps us manage these processes.
Customer Personalization:
It allows us to suggest relevant products or services.

How We Share Your Data

Your personal information is never sold or traded. To serve you better, we share your data only with:
Logistics Providers: Warehouses, order packers, and delivery services.
Payment Providers: Trusted payment processors, such as Swedbank.
Fraud Prevention Agencies: To protect against identity theft and fraudulent activity.
Website Maintenance Providers: Partners who help maintain and improve our e-shop functionality.

Newsletters

If you opt-in to our newsletters, you’ll receive:
Updates about new sustainable footwear collections.
Exclusive offers and promotions.
News about our circular fashion initiatives.
How to Unsubscribe:
You can opt out of newsletters anytime by clicking on an email or by emailing info@ourchoice.eco directly.

Cookies: Why We Use Them

Cookies improve your browsing experience and allow us to:
Track the pages and products you’ve visited.
Personalize your shopping experience.
Monitor performance and improve website functionality.
What Are Cookies?
Cookies are small files stored on your device to collect data about your browsing activity.
Managing Cookies:
You can disable cookies in your browser settings. However, this may affect website performance and some features.

Your Rights Under GDPR

You have the following rights regarding your data:
Access Your Data:
Request details about the personal data we store.
Correct Inaccuracies:
Email info@ourchoice.eco to update any incorrect information.
Request Data Deletion:
Ask us to delete your personal information or restrict its use.
Withdraw Consent:
Unsubscribe from newsletters or marketing communications anytime.
File a Complaint:
Report concerns to your national data protection authority.

Policy Updates

We may update this Privacy Policy as our data practices evolve.
How You’ll Be Notified:
Updates will be shared on our website or via email to keep you informed.
For questions or feedback, contact us at info@ourchoice.eco or via our contact page.